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Page last updated: November 29, 2016
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Service Category
From Government to People
Sector
Citizenship, Residence & Port Affairs
Service Beneficiary
Individuals(Citizen)
Service Channels
User manual
1041 KB
Estimated Delivery Time
2 working days
Service Card Rating
  • Service Description

    Service Description
    The service issues passports with a validity period of 5 years for citizens.
  • Service Execution Steps

    Smart Application
    • Access Naturalization Services - Passport Issuance Service
    • Pay dues and fees 
    • Passport is delivered by a delivery company
    Website and Interactive Site
    • Access Naturalization Services - Passport Issuance Service
    • Pay dues and fees 
    • Passport is delivered by a delivery company
    Service Centers
    • Visit Service Center - Request Passport Issuance Service
    • Pay dues and fees 
    • Receive passport from an authorized staff member
    "To apply for a service, please register through the MOI website or the smart APP"
  • Support Documents Required

    Smart and Electronic Channels
    Issuing a passport for a citizen with an expired passport or one that is nearing its expiration date: :
    •  Recent personal photo, subject to the following conditions:
    1. White background.
    2. Clear facial features
    3. Do not wear glasses
    4. Photos must not be digitally or physically altered or modified.
    5. Directly face the camera with a straight profile.

    Service Centers
    • Issuing a passport for a citizen with an expired passport or one that is nearing its expiration date:

    1. The passport that is expired or nearing its expiration date
    2. Family Book or copy thereof and the original identity card or a copy thereof must be presented.
    3. Personal photo is subject to the same conditions above.
    • First time passport issuance for citizens. :
    1. Family Book or copy thereof and the original identity card or a copy thereof must be presented.  
    2. Personal photo is subject to the same conditions above.
  • Service Requirements

    *The applicant must be physically present (in the event of visiting service centers)
  • Service Fees Details

    Federal Fees
    Application
    10 AED
    Issuance
    40 AED
    Total
    50 AED
    Other Fees
    Bank Fees
    5 AED
    Delivery fees in case application is made through smart and electronic channels.
    15 AED
    Electronic Payment


    Manual Payment
    Payment is made by credit card (Visa, MasterCard) activated for use on the internet

    Payment is made by credit card (Visa, MasterCard) and cash payment
    • Cash payment is not available in all service centers
    • Local fees might be added according to the Emirate
  • Terms & Conditions

    Terms & Conditions
    • To request a first time passport, applicants must submit all of the required documents and be physically present (or the guardian if the person is less than 18 years old).
    • The passport-holder must submit their passport when requesting an alternate passport, provided that the validity of the passport does not exceed three months.
  • Working hours to provide service

    Smart Application

    24/7

    Website and Interactive Site

    24/7

    Service Centers

    According to the working hours of the service centers

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