e-Services

• Access Civil Defense services- Completion Certificate
• Selecting facility file 
• Selecting licensing application 
• Showing details of the application

• Access Civil Defense services- Security and safety procedures of shops and facilities- Submit facility licensing requests- Submit facility licensing requests (A)
• Select the facility that needs to be licensed 
• Review facility details 
• Provide required documents 
• Review the application by the Civil Defense 
• Pay due fees 
• Receive facility Completion Certificate

• Visit Civil Protection and Safety service centers
• Wait in automated queuing system 
• Apply for the service via the designated counter 
• Pay due fees 
• Receive facility Completion Certificate

• Copy of trade license
• Certificate of Membership from the Chamber of Commerce and Industry 
• Facility lease contract 
• Designated verified signature(s) for the facility 
• Statement of the work and employees (construction, general maintenance, factories) 
• Drafted location and floor plan (to scale) of the facility 
• Passport copy and valid Emirates ID of facility owner(s)

• Valid facility license obtained from competent department (Economic Development, Municipality, Tourism, etc.) Payment and settling of fines or warnings (if any)

• Service charges are dependent on the activities listed in the facility application file. The charge for the license is equal to value of the highest activity
• A fine of 10% of the licensing fee will be imposed for each delayed month or part thereof, without exceeding the value of the licensing fee. 
• Payments made via the e-Dirham card will be subject to an additional charge of 3 AED. 
• Payments made via credit card will be subject to an additional charge of 2.5% of the total value.

• There must be no violations or warnings against the facility to be licensed.
• All security and safety requirements of the facility to be licensed must be provided.

24/7

24/7

According to the working hours of the service centers