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Page last updated: November 29, 2016
  • Licensing of buildings A (issuance of Certificates of Conformity (CoC) for low risk buildings

  • 84869

    Total transactions
  • New user
  • Start Service
  • Licensing of buildings A (issuance of Certificates of Conformity (CoC) for low risk buildings
0% To see the pecentage of completion for each step click on the icons
Service Category
From Government to Business
Civil Defense
Service Beneficiary
Service Channels

User manual
1543 KB
Sustainable Development Goals

Peace, justice and strong institutions
Estimated Delivery Time
1 working day
Service Card Rating
  • Service Description

    Service Description
    The service provides licenses for low-risk facilities; subject to the facility's compliance with all of the conditions, its ability to meet the prevention and safety requirements, and following the completion of a one-year license. This license aims to ensure the adherence to safety and security measures by the facility, and to reduce the number of fire incidents in buildings.
  • Service Execution Steps

    Smart Application
    • Access Civil Defense services- Completion Certificate
    • Selecting facility file 
    • Selecting licensing application 
    • Showing details of the application
    Website and Interactive Site
    • Access Civil Defense services- Security and safety procedures of shops and facilities- Submit facility licensing requests- Submit facility licensing requests (A)
    • Select the facility that needs to be licensed 
    • Review facility details 
    • Provide required documents 
    • Review the application by the Civil Defense 
    • Pay due fees 
    • Receive facility Completion Certificate
    Service Centers
    • Visit Civil Protection and Safety service centers
    • Wait in automated queuing system 
    • Apply for the service via the designated counter 
    • Pay due fees 
    • Receive facility Completion Certificate
    "To apply for a service, please register through the MOI website or the smart APP"
  • Support Documents Required

    Business Sector
    • Copy of trade license
    • Certificate of Membership from the Chamber of Commerce and Industry 
    • Facility lease contract 
    • Designated verified signature(s) for the facility 
    • Statement of the work and employees (construction, general maintenance, factories) 
    • Drafted location and floor plan (to scale) of the facility 
    • Passport copy and valid Emirates ID of facility owner(s)
  • Service Requirements

    • Valid facility license obtained from competent department (Economic Development, Municipality, Tourism, etc.) Payment and settling of fines or warnings (if any)
  • Service Fees Details

    Service Fees Details
    • Service charges are dependent on the activities listed in the facility application file. The charge for the license is equal to value of the highest activity
    • A fine of 10% of the licensing fee will be imposed for each delayed month or part thereof, without exceeding the value of the licensing fee. 
    • Payments made via the e-Dirham card will be subject to an additional charge of 3 AED. 
    • Payments made via credit card will be subject to an additional charge of 2.5% of the total value.
    Electronic Payment

    Manual Payment
    Payment is made by credit card (Visa, MasterCard) activated for use on the internet

    Payment is made by credit card (Visa, MasterCard) and cash payment
    • Cash payment is not available in all service centers
    • Local fees might be added according to the Emirate
  • Terms & Conditions

    Terms & Conditions
    • There must be no violations or warnings against the facility to be licensed.
    • All security and safety requirements of the facility to be licensed must be provided.
  • Working hours to provide service

    Smart Application


    Website and Interactive Site


    Service Centers

    According to the working hours of the service centers

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