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Page last updated: November 17, 2019
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Service Category
From Government to Business, From Government to Government, From Government to People, From Government to Society
Civil Defense
Service Beneficiary
Companies, Individuals(Citizen, Resident), Government Entities
Service Channels

User manual
996 KB
Sustainable Development Goals

Peace, justice and strong institutions
Estimated Delivery Time
Two Days
Service Card Rating
  • Service Description

    Service Description
    "It is a smart initiative that protects lives and properties in the UAE by connecting all buildings alarms and safety devices to the central alarm center via alarms installed in each commercial building. In the event of a fire or emergency, the alarm immediately sends an alert to your immune system and the operators of the central alarm center will verify the authenticity of the alarm and when verified, the emergency alert is automatically sent to emergency services within seconds, and they are provided with direct data in order to achieve A quick and efficient response to make our city smarter and safer. "
  • Service Execution Steps

    Smart Application
    • Access to the civil defense services - Hassantuk for Properties service
    • Register the facility with Hassantuk service 
    • Add building details and pay the fee
    Website and Interactive Site
    • Access to the civil defense services - Hassantuk for Properties service
    • Register the facility with Hassantuk service 
    • Add building details and pay the fee
    Service Centers
    • Visit Tasheel service centers
    "To apply for a service, please register through the MOI website or the smart APP"
  • Support Documents Required

    No requirements for this service
  • Service Requirements


    • Doesn't Apply
  • Service Fees Details

    Service Fees
    • First category: Annual registration fees: 1000 AED, One-time registration fees: 2257 AED, Total registration fees: 3257 AED 
    • Second category: Annual registration fee: 1500 AED, One-time registration fee: 4147 AED, Total registration fee: 5647 AED
    • Third category: Annual registration fees: 2500 AED, One-time registration fees: 9310 AED, Total registration fees: 11810 AED
    • Forth Category: Annual registration fees: 4000 AED, One-time registration fees: 18620 AED, Total registration fees: 22620 AED 
    • Fifth Category: Annual registration fee: 8000 AED, One-time registration fee: 23750 AED, Total registration fee: 31750 AED 
  • Terms & Conditions

    Terms & Conditions

    • Availability of fire, safety and security system in the building or commercial establishment and in compliance with the requirements of civil defense. 
    • Approved maintenance contract.
  • Working hours to provide service

    Smart Application


    Website and Interactive Site


    Service Centers

    According to the working hours of the service centers

Number of hits : 1687
If you are from the special needs customers segment, please proceed directly to the branch and you will be served on priority basis. Press Yes to cancel or No to book an new appointment.
Video Motion Indicator
Video Motion Indicator
Disclaimer: This is a motion detector feature; it will record your face emotions.
Note: Recordings won’t be saved or shared