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FAQ

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FAQ

1. What are the document needed to issue a passport for a UAE citizen?

UAE citizens can renew their expired passport by:

Electronic smart channels:

Service centers:

New personal photograph:

White background
Face should be clear.
No glasses allowed.
Straight face.
No modification or editors allowed

Expired passport

Original ID and Family Book, or copies of them

New personal photograph:

White background.
Face should be clear.
No glasses allowed.
Straight face.
No modification or editors allowed

2. I am a resident and I would like to issue a residence permit for my newborn, what are the documents needed for issuance?

Colored photograph for the sponsored.
Dully attested birth certificate.
Sponsored passport with validity of minimum 6 months.
Emirates ID for the sponsored.
Salary certificate minimum of (3000 aed+ accommodation or 4000 aed )
Health insurance of the sponsor.

3. What are the financial penalties I get if I overstay my residency permit?

People who have overstayed in the country after the expiry of their residence visa need to pay 100 aed per day, plus 100 aed service fees paid on the border crossing point.

4. I can’t change my driving license test day?

Please note that you can change only one time. In case it was changed before, the user cannot reschedule it again, also he should ensure the date of the test as the website does not offer this service. Should ensure the availability of the test dates test dates are provided by the traffic management.

5. How can I ensure the payment process was successful?

You will be notified by sms, or you can login to your account and ensure that it was payed, or by checking the invoices available on the members services section in the website.