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Frequently Asked Questions

General Questions

What is a Service Repository?
Who benefits from the Service Repository?
What are the services delivered by the Service Repository?
How can we communicate with the Service Repository Team?
Is there any fee attached to the use of the Service Repository?
Is it possible to download and print out service cards?

Technical Questions

Which operating systems support the Service Repository?
Which search engines support the Service Repository?
Is it possible to access the Service Repository through smart phones and tablets?
What is the recommended internet speed for optimal use of the system?
What happens if I forgot to Log Out?

Employee- specific questions

How do I get an account in the Service Repository?
What do I need to do to get an account in the Service Repository?
How frequently do I need to change my password?
Can I get a new password in case I forgot or lost my current password?
Can I have access to the Service Repository from outside the country? What are the system operating hours?
Do I need to go in person to the Customers Service Department to get an account in the Service Repository?